AFT COVID-19 Grief Counseling

COVID-19 Grief Counseling

EMPOWERING RECOVERY

If you are experiencing a mental health crisis and having thoughts of hurting yourself you promptly should call the Suicide Prevention Lifeline at 1-800-273-8255 or 911. You can learn more about the Suicide Prevention Lifeline at suicidepreventionlifeline.org. The AFT Trauma Counseling Program provides incident-based trauma counseling from a licensed Master's level or higher skilled clinician via video, phone, or text. After a covered incident, it could take up to 48 hrs to put you in touch with a trauma counselor.

In response to the world-wide pandemic we are facing, the AFT is providing Grief Counseling at no cost to you. All members, active and retired, and eligible immediate family members will have the opportunity to speak with a licensed, Master’s level counselor if a death occurs as the result of COVID-19. The AFT will pay covered counseling expenses1 for the insured and/or immediate family members. During the time in which the AFT is providing this benefit you have the opportunity to speak with one of our dedicated counselors via video, phone, or text.

1 This 2 hours of grief counseling is for members who have had an immediate family member die of Covid-19 OR for the immediate family of a member who has died from Covid-19.

Convenient

Therapy re-invented for the way we live. Talk with a therapist from multiple devices.

Secure & Confidential

Enjoy secure, password-protected access to your own private therapy room that only your therapist sees.

HIPAA-compliant

We take privacy seriously. Our entire platform is HIPAA-compliant and respectful of all your information.

Clinically Proven

We deliver evidence-based, measurable clinical outcomes that make a real difference in the lives of our clients.

Benefit Resources

Download counseling card here.

FAQ

When can I receive counseling?
The AFT COVID-19 Grief Counseling Program begins April 1st, 2020. All members, active and retired, as well as their immediate family members can receive counseling, if a death occurs within the immediate family as the result of contracting COVID-19. Counseling is available up to 60 days past a death in the immediate family.

Who is considered immediate family?
The term immediate family means the following (whether by the full or half blood or by adoption):
(a) Such person's spouse, father, mother, children, brothers, sisters, and grandchildren;
(b) The father, mother, brothers, and sisters of such person's spouse; and
(c) The spouse of a child, brother, or sister of such person.

Can my immediate family receive counseling if I pass away as the result of contracting COVID-19?
Yes, if anyone in your immediate family passes away as the result of COVID-19, all immediate family members are eligible to receive counseling.

What does this cost?
There is no cost to you; it is an AFT-paid benefit for eligible members.

How do I sign up? How can I trust that this service is confidential?
You do not have to sign up for the service, it is available to you and your immediate family at no cost when you need it. Members will gain access to the program through the AFT Member Benefits portal. This requires registration with a Member ID; after that, you will work directly with the provider. AFT member verification is an internal AFT function; there is no computer or data connection to any employer.

If I use COVID-19 Grief Counseling, can I also receive benefits my employer and/or counseling through my insurance?
Yes, this benefit is an addition to those benefits mentioned above.

When is this benefit available?
COVID-19 Grief Counseling will be available to all members, active and retired, as well as their immediate family members starting April 1st, 2020.

How do I find a therapist who is covered by the COVID-19 Grief Counseling benefit?
You don’t have to find a therapist. The COVID-19 Grief Counseling program will connect you. It has identified high-performing therapists across the U.S. Each is licensed, has earned a Masters’ or higher degree; is trained in post-traumatic incident mental health care and has undergone an extensive background check.

I am a member from Puerto Rico. What about me?
Working members from Guam, Puerto Rico, the U.S. Virgin Islands and Department of Defense Dependents Schools (DoDDS) educators are all covered by this benefit.

Is there a waiting period?
No. Once you successfully register at the AFT member portal, you are immediately eligible to receive this benefit.

How do I find a therapist who is covered by the COVID-19 Grief Counseling benefit?
You don’t have to find a therapist. The COVID-19 Grief Counseling program will connect you. It has identified high-performing therapists across the U.S. Each is licensed, has earned a Masters’ or higher degree; is trained in post-traumatic incident mental health care and has undergone an extensive background check.

What if I don’t have time to see a counselor?
Because this counseling is facilitated by today’s technology, you have great flexibility in setting up your sessions which can occur 24/7 from anywhere. Of course, sessions must be scheduled at times agreeable to both parties.

What if I don’t seek counseling right after an incident?
COVID-19 Grief Counseling is available to all members, active and retired, as well as direct family members within 60 days from the date of an immediate family member's passing due to COVID-19.

Do I have to be an AFT member to get access to this program?
Yes. This program is exclusively for AFT members who are actively employed or on leave or retirees.

Where can I find more information about additional Trauma Coverage® benefits?
You can learn more here, or call Trauma Coverage toll-free at 1-855-631-1421.

Request Counseling

  • Contact Card
  • FAQ
  • Request Counseling

Download your contact card here.

When can I receive counseling?
The AFT COVID-19 Grief Counseling Program begins April 1st, 2020. All members, active and retired, as well as their immediate family members can receive counseling, if a death occurs within the immediate family as the result of contracting COVID-19. Counseling is available up to 60 days past a death in the immediate family.

Who is considered immediate family?
The term immediate family means such person's spouse and children.

Can my immediate family receive counseling if I pass away as the result of contracting COVID-19?
Yes, if anyone in your immediate family passes away as a result of COVID-19, all immediate family members are eligible to receive counseling.

What does this cost?
There is no cost to you; it is an AFT-paid benefit for eligible members.

How do I sign up? How can I trust that this service is confidential?
You do not have to sign up for the service, it is available to you and your immediate family at no cost when you need it. Members will gain access to the program through the AFT Member Benefits portal. This requires registration with a Member ID; after that, you will work directly with the provider. AFT member verification is an internal AFT function; there is no computer or data connection to any employer.

If I use COVID-19 Grief Counseling, can I also receive benefits my employer and/or counseling through my insurance?
Yes, this benefit is an addition to those benefits mentioned above.

When is this benefit available?
COVID-19 Grief Counseling will be available to all members, active and retired, as well as their immediate family members starting April 1st, 2020.

How do I find a therapist who is covered by the COVID-19 Grief Counseling benefit?
You don’t have to find a therapist. The COVID-19 Grief Counseling program will connect you. It has identified high-performing therapists across the U.S. Each is licensed, has earned a Masters’ or higher degree; is trained in post-traumatic incident mental health care and has undergone an extensive background check.

I am a member from Puerto Rico. What about me?
Working members from Guam, Puerto Rico, the U.S. Virgin Islands and Department of Defense Dependents Schools (DoDDS) educators are all covered by this benefit.

Is there a waiting period?
No. Once you successfully register at the AFT member portal, you are immediately eligible to receive this benefit.

How do I find a therapist who is covered by the COVID-19 Grief Counseling benefit?
You don’t have to find a therapist. The COVID-19 Grief Counseling program will connect you. It has identified high-performing therapists across the U.S. Each is licensed, has earned a Masters’ or higher degree; is trained in post-traumatic incident mental health care and has undergone an extensive background check.

What if I don’t have time to see a counselor?
Because this counseling is facilitated by today’s technology, you have great flexibility in setting up your sessions which can occur 24/7 from anywhere. Of course, sessions must be scheduled at times agreeable to both parties.

What if I don’t seek counseling right after an incident?
COVID-19 Grief Counseling is available to all members, active and retired, as well as direct family members within 60 days from the date of an immediate family member's passing due to COVID-19.

Do I have to be an AFT member to get access to this program?
Yes. This program is exclusively for AFT members who are actively employed or on leave or retirees.

Where can I find more information about additional Trauma Coverage® benefits?
You can learn more here, or call Trauma Coverage toll-free at 1-855-631-1421.

Explore Additional Benefits

While the AFT is providing you with COVID-19 Grief Counseling at no out of pocket cost, there is more you can benefit from with Trauma Coverage®. See additional benefits available to you starting as low as $4/month with the link below.

Expand Your Benefits Further

While the AFT provides COVID-19 Grief Counseling, you have the ability to receive additional benefits for as little as $4/month individually or $16/month to cover you and your family. Explore additional Trauma Coverage® options with the link below.